"A Breakthrough in Office Efficiency — The Electronic Distribution and Management of Documents" In excess of 20 billion letters and parcels are mailed every year in the UK and of this number an estimated 52 million items are lost or incorrectly delivered. Businesses send 86% of all mail via the UK licensed postal market — about 58% goes from businesses to consumers (B2C), and about 28% from businesses to businesses (B2B). Paper document output in UK offices continues to grow in excess of 5% per annum and electronic document production exponentially, leading to a severe document overload in the general office environment. Traditional printers and multifunction devices, commonly referred to as MFPs, produced over 244 billion monochrome pages in the UK and around 8 billion colour pages in 2004 alone."
All this means a terrible burden will be placed on storage repositories and retrieval of filed documents will be increasingly arduous. Information, the lifeblood of the organisation, will become increasingly difficult to utilise to its maximum benefit within the organisation, and this, coupled with the increasing compliance demands such as audit trail requirements and disaster recovery, will place an ever-growing burden on the organisation.
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